Mercedes B. Penner
Chief Administrative Officer
I focus on creating a seamless experience for our clients. Since joining the firm in 2016, I’ve worked closely with our advisors to support day-to-day operations, coordinate account administration, oversee reporting, and manage a wide range of service-related requests. My role is all about ensuring that the details are handled with care so our clients feel supported at every turn.
Originally from California, I earned a Bachelor of Fine Arts in Interior Design from the Design Institute, where I developed a strong eye for detail, organization, and aesthetics. These strengths continue to shape the way I approach my work today, ensuring precision, professionalism, and warmth in every client interaction.
At Fireside, I’m proud to be part of a team that values trust, attentiveness, and high standards—and I’m committed to upholding those values every day.